You are currently viewing 4. Creating a Customer Experience with Bob Pacanovsky

4. Creating a Customer Experience with Bob Pacanovsky

Learning from Smart People
Learning from Smart People
4. Creating a Customer Experience with Bob Pacanovsky

Bob Pacanovsky joined “Learning from Smart People” to share his expertise on raising the bar with customer service to create a “Customer Experience.” He brought his knowledge, experience, expertise and 3 black tuxedos.

During this interview, Bob shared the following insights:

  • The difference between Customer Service and creating a Customer Experience
  • The importance of understanding first and foremost what business are you in
  • What the Black Tie Experience is all about
  • How to create more Brand Ambassadors for your business
  • How to create a culture of excellence in your organization

At the end of the interview, Bob made a very generous offer for our listeners. If you would like to get his “25 for 25” article or schedule a “Free 20” consultation phone call, shoot him an email at the address below.

In the meantime, I would encourage you to check out his website and connect with him on social media.

Email Address:
Phone: 330-352-6084

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